P&O Cruises Website Review & Ratings + P&O Cruises Coupons
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P&O Cruises Website Review & Ratings + P&O Cruises Coupons

P&O Cruises : Products & Services

POCruises.com is an online cruise agency, and it has as a motto: “Discover a different world…” The company has 7 cruise ships and they travel all over the world, according to the destination. The categories available on the website are Find & book cruises, Our ships, Destinations, About P&O Cruises, How can we help?, Community and Offers.

P&O Cruises : Company Background

Initially, the company was called the Peninsular Steam Navigation Company, and only in 1840 it became the Peninsular and Oriental Steam Navigation Company (P&O). The founders were Arthur Anderson and Brodie McGhie Wilcox. The location of P&O Cruises is at Carnival House, 100 Harbour Parade, Southampton SO15 1ST, United States of America.

P&O Cruises : Customer Feedback & Reviews

The only reviews found on the website refer to the cruises used for the trips. It looks like all the reviews are positive and show only satisfied former customers. The other reviews found online are made also by the cruises used. On Product Review the visitors can find feedback for the P&O Pacific Dawn, Jewel, Pacific Pearl and Pacific Sun.

P&O Cruises : Business Credibility & Trustworthiness

The company does not have a Better Business Bureau profile or accreditation. The Press page available on the website shows all the media outlets apparitions the company had in its activity. The P&O Cruises received numerous awards, and only in 2012 it has received: Best Mainstream Cruise Line, Best Family Cruise Line and Best UK departure cruise line. It appears that the company didn’t receive any accreditations or certifications lately.

P&O Cruises : Website Popularity & Google Ranking

On Alexa, the company’s reputation is 1,479 and the global traffic rank for the website is 73,728. It seems to be very popular within Great Britain, where it has a traffic rank of 2,453 and in the city of Steyning. A visitor spends on average six minutes per visit and 55 seconds for pageview. On Google Page Rank, the website has 6/10 points.

P&O Cruises : Social Media Presence

On Facebook, the company has 184,911 likes and 6,081 people are talking about it. The status is updated several times per day. With tweets posted several times per day as well, the company is very popular on Twitter, where it has 2,660 tweets and 11,640 followers. Their YouTube channel has 884 subscribers and over 500 video clips uploaded. The last post on Google+ was on 15th of January 2013, and 69 people have the company in their circles. On Pinterest, the company has 12 boards, 233 pins and 55 likes.

P&O Cruises : Website Security & Safety

On the last visit Google made to pocruises.com, 12 pages were tested in 2013-01-16. There were found no malicious software. According to Google’s Safe Browsing Diagnostic Page, the website is not currently listed as suspicious. Likewise, it is not working as an intermediary for infection to any other websites.

P&O Cruises : Pricing & Packages

All the prices on the website are set after the user picked the destination and filled all the other details. However, on the Offers page, cruise deals can be found. These deals are updated weekly. The prices appear to be affordable for almost anybody, and compared with the quality that the company praises with, it is a good deal.

P&O Cruises : Shipping Rates & Policies

Shipping does not apply to this company.

P&O Cruises : Payment Methods Accepted

The payment methods accepted by the company are diverse. The following credit cards are accepted: Visa, Master Card, American Express, Diners and Visa Debit. The payment can be made by telephone via the company’s reservation centre. Also, cheques are accepted to pay the balance, and they should be payable to Carnival UK Group.

P&O Cruises : Returns, Refunds & Exchange Policy

The only detail regarding a refund policy is that there is no refund paid to the client who cancels his flight. Only the cancellations in accordance with clause 40 from the P&O Cruises Booking Conditions will receive a refund. There is no exchange policy or a return policy, which is normal since there is no shipping involved.

P&O Cruises : Product images & screenshots
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